Wins Sao Khue Awards for successfully implementing a foreign Business Process Outsourcing (BPO) service given by the Vietnam Software Association (Vinasa)
6th CSR Day, “E=mc2: I am the Formula for change”, generates 58,456 volunteer hours from more than 8,000 employees across 14 delivery centers world-wide.
Appoints Ratan Datta as new President and CEO
President and CEO Maulik Parekh named ICT CEO of the Year.
Wins Best HR Practices Award at the Asia BPO Summit’s BPO Excellence Awards in Mumbai, India.
4th annual CSR Day, “Spread the Malasakit”, gathers 68,358 employee volunteer hours as they lent a helping hand in school renovations and other projects centering on youth welfare and education for over 13,109 beneficiaries.
SPi Global wins International ICT Awards for Best Employer of the Year award.
“Power to Inspire” CSR campaign receives Anvil Award of Merit during the 49th Anvil Awards.
Asia Outsourcing Gamma Limited (“AOGL”), a company controlled by CVC Capital Partners (“CVC”), acquires controlling share of SPi Global.
SPi Global is included in the Global Outsourcing 100® List of the IAOP for the 8th consecutive year. SPi Global is also named in the 2013 Sub List Honors:
- Best 10 Leaders – Entertainment & Media.
- Best 20 Leaders – Healthcare.
- Best 10 Leaders – Document Management Services.
- Best 20 Leaders – Customer Relationship Mgt. Services.
- Multi-Year Winners.
Wins Best BPO Service at the 2013 Sao Khue Awards given by the Vietnam Software Association (Vinasa).
SPi Global earns a spot among the world’s top 100 outsourcing companies for the 7th consecutive year. SPi Global is also included in the 2012 Sub List Honors:
- Best 10 Leaders – Entertainment and Media.
- Best 20 Leaders – Financial Services (Insurance).
- Best 10 Leaders – Document Management Services.
- Customer Relationship Management Services.
- Transaction Processing Services.
Wins the Award for Corporate Social Responsibility at the 2012 European Outsourcing Association (EOA) Awards for “Power to Inspire”.
SPi Global has won for the second time the Outstanding BPO Service award in Vietnam during the 2012 Sao Khue Awards given by the Vietnam Software Association (Vinasa). The project involves is one of the most extensive digitization projects in the scientific world involving over 30 million pages of scholarly pages which includes the works of distinguished authors such as Albert Einstein, Neils Bohr, Rudolf Diesel, Max Born, and Karl von Frisch.
Springfield Service Corporation (SSC), specializing in revenue cycle management, and Laguna Medical Systems (LMS), specializing in health information management, integrates to leverage their strengths and offer a more comprehensive suite of solutions.
SPi Global has ranked among the top 100 outsourcing service providers in the world, according to the Global Services’ 2011 GS100 list. Global Services is a highly regarded online and digital publication dedicated to the outsourcing industry.
Wins the first government outsourced contract in the Philippines; operates and manages “165-02” hotline for the the Department of Public Works and Highways
The company also receives the following recognitions:
- Top BPO Vendor, 2010 Global Services 100 Survey
- Top Industry Specific BPO Vendor, 2010 Global Services 100 Survey.
Becomes a wholly owned subsidiary of PLDT and integrates Content, CRM and Healthcare business units under one brand, SPi Global.
SPi is named among the world’s best outsourcing providers in the 2009 International Association of Outsourcing Professionals (IAOP) Global Outsourcing 100. SPi is also commended as one of the
- Best 10 providers in Entertainment and Media, Healthcare, Administrative Services, Document Management Services.
- Best 20 providers in the service area of Customer Relationship Management services.
Opens facility in Pondicherry, India; provides editorial and content production services to SPi’s Publishing division.
Acquires Laguna Medical Systems, Inc. (LMS); expands Healthcare business by adding medical coding consulting services to its portfolio
SPi is once again named in IAOP’s Global Outsourcing 100 Ranking for the third consecutive year and is named in the following sub-lists
- Best 10 Companies by Service Offered: Administrative & Corporate Services.
- Best 10 Companies by Industry Focus: Entertainment and Media Best 10 Companies in Asia/Pacific Rim by Employee Presence.
- Best 20 Companies by Service Offered: Customer Relationship Management.
- Best 20 Companies by Service Offered: Document Management.
SPi renews its contracts with Science Magazine and JSTOR.
Opens facility in Coimbatore to support the increasing demand for Healthcare services.
SPi opens a new purpose-built facility in Hanoi, Vietnam to support the growing requirements of its publishing and legal operations
Launches the Certified Medical Transcriptionist (CMT) Program in India; becomes the first BPO organization in India to sponsor the CMT program for its employees.
SPi acquires Springfield Services Corporation (SSC), the tenth largest medical and revenue cycle management provider in the healthcare market
Philippine Long Distance Company (PLDT) subsidiary, ePLDT, acquires 100% of SPi Technologies; rebrands as SPi.
SPi acquires 100% of Cymed, Inc., positioning the company as the third largest company in the outsourced medical transcription industry.
Opens e-Discovery Data Center in Austin Texas
Celebrates 25th Anniversary; inaugurates new corporate headquarters in New York City
TH Lee Putnam Ventures, a global private equity firm, acquires a controlling interest in SPi.
Certified for BS-7799 Information Security Management System.
Partners Group is a global private markets investment management firm with over USD 74 billion in investment programs under management in private equity, private real estate, private infrastructure and private debt. The firm manages a broad range of customized portfolios for an international clientele of institutional investors. Partners Group is headquartered in Zug, Switzerland and has offices in San Francisco, Denver, Houston, New York, São Paulo, London, Guernsey, Paris, Luxembourg, Milan, Munich, Dubai, Mumbai, Singapore, Manila, Shanghai, Seoul, Tokyo and Sydney. The firm employs over 900 people and is listed on the SIX Swiss Exchange (symbol: PGHN) with a major ownership by its partners and employees.